Terms of service

By using our website and placing an order, you agree to the following terms and conditions:

1. Orders & Payment

  • Payments are made directly to our bank account.

  • We do accept credit cards through online payments only.

  • All prices include GST where applicable.

2. Shipping & Delivery

  • All orders are sent via Post Shop with Track and Trace and require a signature.

  • Shipping charges apply for both New Zealand and Australia.

  • Delivery times may vary depending on location.

3. Custom Orders

  • We do not accept custom moulding requests or personal colour changes for our taonga.

  • School, group, or kapa haka bulk orders are welcome; please provide a GST number.

4. Returns & Exchanges

  • Due to the nature of our handmade products, we cannot accept returns or exchanges unless the item is incorrect.

  • Please contact us immediately if there is an issue with your order.

5. Intellectual Property

  • All designs and products are the property of Maori Treasures/Taonga Whiri Resin.

  • Reproduction, copying, or resale of our designs is strictly prohibited.

6. Liability

Maori Treasures / Taonga Whiri Resin is not responsible for delays, lost items, or damage caused during shipping.